For decades, one of the first questions asked at the start of every IT project was remarkably simple: Should we build the solution ourselves or should we buy a package? Entire sourcing strategies have been built around this seemingly binary decision. Some organisations adopted a "buy before build" philosophy, believing packaged software would reduce costs and implementation risks. Others preferred custom development, convinced that unique software was essential to differentiate themselves from competitors. Over time, this discussion expanded with additional questions. Should development be done in-house , outsourced, or somewhere in between? Should the solution run on-premise or in the cloud? Should it be implemented using Agile or Waterfall ? Should one choose a single vendor or a best-of-breed landscape? These remain valid questions today, but they no longer describe the reality of modern software delivery. The traditional buy-versus-build discussion assumes on...
For decades, the insurance broker has been one of the cornerstones of the Belgian insurance market. Unlike in many other countries, brokers have built strong local relationships, often becoming the trusted face of an insurer without actually working for one. They know their customers personally, advise them on suitable policies and frequently become the first person people call when disaster strikes. That human connection has always been their greatest strength. After all, people rarely buy insurance because they enjoy reading policy conditions or comparing premiums. They buy insurance because they want peace of mind . That trust did not emerge by accident. Insurance remains one of the few financial products where customers pay every year in the hope they will never have to use it. When a claim eventually occurs, emotions quickly take over. Suddenly, policy wording, exclusions and legal nuances become critically important. Having an experienced professional who understands both ...