Banks struggle to evolve to the changing customer needs and expectations and to introduce latest technologies. In a world where cost, time to market and flexibility are key business drivers, it is painful to see that the time and price for implementing changes in banking applications has increased compared to 10 years ago. This lack (and drop) of agility is often attributed to the increased complexity of the banking systems . For sure, the functional and non-functional requirements imposed to financial IT systems have increased exponentially: Multitude of channels : physical branches, ATMs, contact centers and internet banking have been around for a while, but the rise of mobile and even more recently the rise of Open Banking APIs and the customer’s expectations for cross-channel continuation are new. Real-time interactions : these types of interactions result in a considerably more complex architecture than the traditional batch-oriented systems. 24/7 availabili
A weekly blog with articles on the future of financial services sector and more particular specifically Fintech, but also on topics, like IT and digitalization and its impact on the world (like e.g. mobility). #fintech #bankingsector #innovation #bankingtechnology