Financial institutions invest heavily in monitoring. Infrastructure teams track server availability, applications are supervised through technical alerts, and operations teams receive notifications when queues build up or interfaces slow down. Yet despite this extensive monitoring landscape, many organizations still struggle to answer a simple but critical question when an issue arises: which business transactions are actually impacted? The reason is that traditional monitoring mainly focuses on technical health rather than business execution. A server may be fully operational, an application may show no visible error, and a process may appear to complete successfully, while in reality a critical transaction is delayed, incomplete, duplicated, or blocked somewhere across a chain of interconnected systems. In many cases, these issues only become visible once customers start asking questions, deadlines are missed, or financial exposure begins to grow. This is precisely where Bu...
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