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Showing posts from November, 2022

The financial sector boundaries are blurring

  The time that banking and insurance services were the exclusive domain of the financial services sector and vice-versa that banks and insurers were only focusing on pure banking and insurance services (like payments, cards, investments, credits and life and non-life insurance products) is long gone. With customers becoming more and more demanding for end-to-end user journeys, where financial services are an integral part of, we see the   rise of cross-sector ecosystems , i.e. On the one hand we have   financial service companies   building   services of adjacent sectors   or partnering with start-ups and scale-ups of adjacent sectors and integrating them in their platforms On the other hand,   players from other sectors   are   embedding   more and more   financial services   in their products, allowing to offer the best possible user experience. Most known examples are large retailers (supermarkets) offering all kinds of fin...