Bankloch

Regrettably almost all of us have to deal at one point in time with the passing away of a loved one and the associated financial administration to handle the succession. Obviously this is an emotional activity, where a   personalized, empathetic and frictionless service from the bank are essential . When a customer is grieving, the last thing he wants is to deal with an inefficient and bureaucratic process at the bank of the deceased person. Unfortunately at many banks succession management is still a   very manual and difficult process , despite the fact that certain banks have to deal with hundreds of cases every week. Furthermore communications and marketing campaigns rarely take immediately such announcements into account, resulting in painful messages sent to the heirs of the deceased person. The reason for this lack of efficient and personalized processing is obviously the fact that succession management is a   very transversal process   in a bank, impacting al...

Last week I published my   60th post   on my blog called   Bankloch   (a reference to "Banking" and my family name). The past year, I have published a blog on a weekly basis, providing my humble personal vision on the topics of Fintech, IT software delivery and mobility. This blogging has mainly been a   personal enrichment , as it forced me to dive deep into a number of different topics, not only in researching for content, but also in trying to identify trends, innovations and patterns into these topics. Furthermore it allowed me to have several very interesting conversations and discussions with passionate colleagues in the financial industry and to get more insights into the wonderful world of blogging and more general of digital marketing, exploring subjects and tools like: Search Engine Optimization (SEO) LinkedIn post optimization Google Search Console Google AdWorks Google Blogger Thinker360 Finextra …​ Clearly it is   not easy to get the necessary ...

In the corporate world, the usage of Excel files is still enormous. Many business tools are still running in Excel, often extended with VBA macros and applications. As an Excel fan myself, I can relate to that, as nothing else allows in such a short time to build a powerful and flexible tool, adapted to your specific business needs. However as a software engineer, I also see the issues with these decentrally managed business tools built in Excel. Typically there are 4 main issues with these tools, i.e. The   lack of central storage The   lack of collaboration possibilities   offered by Excel (we all tried to work on a shared workbook, but don’t think anyone was really satisfied with the result) The   lack of versioning The   (non-)functional limitations   of a tool like Excel. Numerous examples exist of an Excel tool growing continuously in complexity and size, until one day it becomes impossible to maintain, it becomes unacceptably slow and/or you reach th...